AI agents designed into operations, not bolted on.
We deploy voice, chat and workflow agents where they actually recover revenue — connected to your phone system, CRM and business software, with human handoff always within reach.
Built for the jobs that drain your team.
Each agent is designed around a real operational job — answering, scheduling, qualifying, following up, supporting — and deployed only where it will actually recover revenue. No rip-and-replace. No fictional ROI.
Six agents that run real jobs.
Chosen à la carte based on where your operation is losing revenue — not sold as a bundle.
AI Receptionist
Answers inbound calls, captures caller information, and routes or takes messages so your team isn't tied to the phone.
Problem: Customers call after hours, during peak times, or while your staff is in the field — and the call goes to voicemail.
Outcome: Every caller gets a response; urgent calls reach a person and routine ones are captured without adding headcount.
Voice Agent
Handles natural spoken conversations for routine requests and escalates to a person when the request needs human judgment.
Problem: Your team spends hours on status checks, hours of operation, service areas and simple repetitive requests.
Outcome: Routine calls resolve without adding headcount or hold time, and complex calls reach the right person faster.
Appointment Scheduling
Books, confirms, reschedules and manages appointments directly in the calendar or field-service system you already use.
Problem: Back-and-forth scheduling, missed calls and no-shows waste dispatch capacity and leave revenue on the table.
Outcome: More confirmed appointments, fewer gaps and less manual coordination between office and field teams.
Lead Qualification
Captures intent, service need, timing and budget, then routes hot leads to the right rep or channel instantly.
Problem: Not every lead is equal; good opportunities sit in an inbox while reps chase cold or unqualified ones.
Outcome: The best opportunities reach a person first, fully pre-qualified, so your team spends time where it converts.
Follow-Up
Automates timely follow-up across customer and lead journeys by SMS, email or voice based on status.
Problem: Quotes, estimates and inquiries go cold because there is never enough time to follow up consistently.
Outcome: Re-engage leads and customers before they move on, without adding another manual task to your team.
Customer Support
Handles routine customer questions and service interactions across chat, text and voice.
Problem: Simple, repetitive questions pull your team away from complex jobs and create long response times.
Outcome: Customers get instant answers; your people handle the exceptions that actually require judgment.
Not a chatbot. Part of the stack.
SSG does not treat AI as a standalone widget. We design agents into the customer operation and connect them with the phone, CRM, business software and analytics stack you already run.
Phone & CCaaS
Five9, Genesys, Amazon Connect, NICE CXone, RingCentral — answered, routed and logged where your agents work.
CRM & Business Software
Salesforce, HubSpot, ServiceTitan, LeadPerfection and the systems that already run your operation.
Analytics
Every interaction becomes structured data you can report on, tune from and trust.
Design
We map where calls, leads and follow-up are leaking before choosing the agent — the same Sphere Score diagnosis that starts every engagement.
Build
Agents are configured against your call flows, CRM and field-service system, tested on real scenarios and rolled out with human handoff in place.
Scale
We tune scripts, routing and escalation from live transcripts, and expand coverage as the operation grows.
Find out where AI agents would pay for themselves.
Book a 30-minute strategy call and we'll map the calls, leads and follow-up your team can't get to — then design the agent fit.