Sphere Talent

Scalable talent, managed for you.

Sphere Talent recruits senior professionals to your requirement and keeps them on our payroll while they work on your team — capacity without the headcount.

HIRING PROCESS

From request to deployment

Three steps. We recruit to your requirement, you pick the fit, and they join your team on our payroll — not yours.

Step 01

Tell us the role.

You send the requirement: role, skills, outcome and timeline. A senior delivery lead scopes it with you.

Step 02

We go out and recruit for it.

We recruit to the specific requirement rather than pushing whoever is already available. Background, communication and role-specific technical capability are proven before interview.

Step 03

They join your team, on our payroll.

They work as part of the client's team while employed by Scalable Sphere Group. Payroll, benefits and employment compliance stay with SSG.

Recruited to your spec — not pulled from a list
They stay on our payroll — no headcount, no benefits admin, no employment risk on you
30-day replacement — if the fit isn't right in the first 30 days, we replace them at no additional cost
ROLES WE PLACE

The people behind the platforms

Six disciplines, one delivery standard. We recruit into each one against your requirement. Hover or tap a card to see the roles inside it.

Contact Center & CCaaS

The engineers and operators who make the phones work.

  • Senior CCaaS Solutions Engineer (Five9, Genesys Cloud, NICE CXone, Amazon Connect, RingCentral, 8x8)
  • IVR & Call Routing Designer
  • Workforce Management Analyst
  • Quality & Speech Analytics Specialist
  • Contact Center Operations Manager

CRM & Field Service

The people who turn a call into a customer record and a booked job.

  • CRM Solutions Engineer (Salesforce, ServiceTitan)
  • HubSpot Solutions Engineer
  • LeadPerfection Administrator
  • CRM Integration Engineer
  • Revenue Operations Analyst

AI & Automation

Builders of the agents that answer, qualify and follow up.

  • Conversational AI Engineer (voice and chat agents)
  • Agentic AI Platform Engineer
  • Workflow Automation Engineer
  • AI Quality & Prompt Operations Specialist

Data & Business Intelligence

The team that turns operational data into numbers leadership trusts.

  • BI / Data Solutions Engineer (Power BI, Tableau, Looker)
  • Data Engineer (Fivetran, dbt, Snowflake, BigQuery)
  • Analytics Manager
  • Reporting & Dashboard Developer

Platform & Integration

Architects who make every system talk to every other system.

  • Solutions Architect
  • Integration / API Engineer
  • Cloud & Platform Engineer
  • Implementation Engineer

Leadership & Delivery

Senior operators who run the program, not just the ticket.

  • Fractional CTO / Chief Architect
  • Implementation Program Manager
  • CX Operations Director
  • Contact Center Transformation Lead

Don't see the exact title?

Send us the job description. We'll tell you within a week whether we can fill it — and if we can't, we'll say so.

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WHY CHOOSE SPHERE TALENT

Built for the way you actually staff.

A managed talent layer — recruiting, vetting, deployment and performance handled by Scalable Sphere Group delivery leadership, with the person staying on our payroll.

Vetted for your role

Background, communication and role-specific technical capability are proven against your requirement before you meet anyone.

Rapid Resource Deployment

Access, onboarding and delivery cadence are set up so the person is productive in their first week, not their first month.

Flexible Hiring Models

One specialist or a full pod, part-time or full-time, for a project or an open-ended engagement.

Dedicated Account Managers

One named contact who knows your operation and answers within a business day.

We recruit wherever the talent is

The search runs across the markets where the skill actually lives, in time zones that overlap your working day.

Technology Specialists

CCaaS, CRM, data and AI engineers who have delivered on the platforms you already run.

Managed Delivery Support

Our delivery leadership stays behind the placement, so you are not left managing an unsupported contractor.

Transparent Engagement

Clear scope, clear rates and clear reporting — you always know what you are paying for.

Scalable Teams

Add capacity as the work grows and step it back down when it doesn't, without a hiring or redundancy cycle.

Continuous Performance Monitoring

Check-ins and performance reviews after deployment, with adjustments as your needs change.

Need technical capacity this quarter?

Tell us the gap and the timeline. We'll recruit to the requirement and put forward people we'd put on our own delivery — on our payroll, on your team.